Shipit is a symbiosis of best ideas and practices of courier, crowdsource and crowdshipping services.
#SHIPIT DELETE ACCOUNT FULL#
Customers on a rent-to-own (“RTO”) arrangement for hardware will have two options after 90 days: (1) return the hardware and stop making any further RTO payments – no refund will be issued for payments already made or (2) keep the hardware and pay out the remaining RTO balance in one full payment or by continuing payments.Shipit - is a community of senders and travelers united by the mobile app that helps the former ship packages and the latter make extra money while traveling. Refunds will not be issued for hardware returned more than 90 days after your service is installed. A $25 restocking fee will apply to hardware that you choose to return to TekSavvy after the first 30 days of active service. If hardware is returned with damaged or missing components, TekSavvy may issue only a partial refund. TekSavvy will refund hardware charges once TekSavvy receives the hardware and verifies that all components are included and it has not been damaged. If you are dissatisfied with hardware from TekSavvy for any reason, you may ship it back to TekSavvy at your own cost within the first 30 days of active service. The customer is responsible for shipping fees and product price difference for exchanges of equipment due to firmware issues. Open box equipment is sold as-is and has a 90 day warranty. Faulty equipment may be returned for one year from date of the purchase at no charge to the customer. The one year manufacturer’s warranty applies to all hardware. The downtime courtesy credit will be issued directly to the customer account on their next invoice.
#SHIPIT DELETE ACCOUNT VERIFICATION#
Upon verification of eligibility the account holder is entitled to an account credit of the value of the downtime.
To qualify for downtime courtesy credit the issue must be on the vendor side, and not related to customer equipment, wiring or other on premise problems. Your account must have gone through extensive troubleshooting to be eligible to receive any refund or downtime credit. Hardware charges will be refunded once TekSavvy receives the hardware and verifies that it has not been damaged. Cancellation Prior to Installationįor a full refund of activation fees and monthly service fees, the account holder must cancel their order at least 48 hours prior to their scheduled installation.Ĭancellation requests received less than 48 hours prior to the scheduled installation will be refunded monthly service fees. Shipping and hardware fees will be refunded once TekSavvy receives the hardware and verifies that all components are returned and it has not been damaged. TekSavvy will make every effort to contact the account holder in this situation. In cases where a customer’s address does not qualify for service and upfront fees have been paid, the customer account will be issued a full refund, including service, shipping fees and hardware and invoiced service fees. Any postpaid services used before the cancellation date (like bandwidth overages and long-distance charges), and any other outstanding amounts, will be billed on a final invoice. The refund will be calculated based on the number of days left in the monthly billing cycle after the cancellation date. Please allow 5 business days for cancellations to be processed.Īfter cancellation, refunds for unused prepaid fees will be issued by cheque, electronic funds transfer (EFT), or the credit card originally charged within 14 days. Cancellations can only be requested by the account holder and must be submitted no more than 30 days in advance of the requested cancellation date. Requests for cancellation must occur over the phone or through email.
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